- Implement installation and configuration instructions.
- Analyze error messages and inquiries, resolve complex malfunctions/requests (remotely and on-site), and implement possible workarounds.
- Establish escalation procedures according to directives.
- Ensure and monitor the availability of hardware, software, and the network.
- Maintain an inventory of hardware, software, and network components.
- Develop simple scripts and applications for individual users on workstation systems and mobile devices.
- Assist in resolving interface and conversion issues with standard and universal application software.
- Prepare, install, and maintain workstation systems, peripherals, mobile devices, network components, and communication tools, as well as their software and interfaces.
- Repair or replace defective devices.
- Relocate and expand workstation systems.
- Receive and address hardware, software, network, and communication issues.
- Identify, isolate, and repair failures.
- Coordinate activities with suppliers, consultants, and support partners.
- Coordinate tasks between users and IT services.
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Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC.
Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. The combined IT and engineering expertise brings a unique end-to-end solution offering, with four service lines - Consulting, Solutions, Talents and Academy - to support clients in rethinking their product development and business processes, improve productivity, minimize time to market and shape a smarter and more sustainable tomorrow. Akkodis is part of the Adecco Group.
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Specialist in ICT with CFC or CompTIA+ and CompTIA Network+ certifications (certificate).
MS Azure Fundamentals certification (certificate).
Knowledge of German at least at level C1 (diploma).
Driver's license (copy of the license).
On-site availability during office hours (08:00 - 17:30).
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