Join us in the top league!We are the largest private telecommunications company in Switzerland and a subsidiary of
Liberty Global. With Switzerland's leading gigabit fiber optic network and one of the world's best mobile networks, we are headed right to the very top. Our goal is clear: To become the national champion, pioneering the market. Future-oriented ways of working and workplaces make us one of the most attractive employers on the Swiss market.
Make the most of your talent: Get to know Sunrise right
here!The Engineer Network Service (NSS) role involves designing, implementing, and maintaining robust network solutions to ensure reliable connectivity and optimal performance across an organization's infrastructure. This position requires expertise in network architecture, troubleshooting, and security protocols, as well as the ability to work with cross-functional teams to support business objectives. The ideal candidate will possess strong analytical skills and a proactive approach to managing complex network environments.
Tasks:- Independently accept, prioritize and professionally process fault reports at 2nd level B2B.
- Initiate, lead and coordinate technical and administrative measures to restore the infrastructures and services of our business customers
- Professional and competent communication with our customers, partners and internal departments
- Analysis and configuration of CPE (modems, routers, etc.) Coordination of internal and external entities to restore the monitoring and monitoring of maintenance operations in the backbone of Sunrise.
- Professional management of assigned problem tickets
- Work 7x24 shifts (including night and Sunday work) and perform 7x24 on-call duties
Requirements:- Completed technical apprenticeship, corresponding further training or several years of professional experience in the field of network technologies and ICT services.
- Detailed and in-depth knowledge of OSI layers 1-3, respectively in the disciplines LAN/WAN, VOIP and ICT infrastructures as well as very good knowledge of the basics of IP, routing, VPN and Internet
- Advanced training and vendor certifications, ideally a CCNA certification or equivalent several years of professional experience in the Cisco environment
- In-depth knowledge of the ISP environment, especially NOC
- Professional in ICT technologies and willing to enhance the knowledge beyond the common levels
- Proven team player with the ability to communicate professionally with internal departments, partners and with our business customers
- Very good written & spoken German (at least level C1) and good oral and written English (at least level B2)
At Sunrise, you will work in a dynamic and international environment where every voice is heard, perspectives are shared, and values are respected. We are an equal opportunity employer, with a diverse workforce, which is part of the success of our business. Sunrise has partnered with «Advance Gender Equality in Business», is a recipient of the Swiss LGBTI-Label and is certified with the «Fair-ON-Pay Advanced» for providing equal pay for work of equal value to women and men.
In addition to our new «FlexWork» working model, we offer you above-average social benefits and attractive product advantages from the Sunrise range.
Seize this opportunity to join us on our journey to actively help shape our future!
Information for agencies: Application dossiers sent or uploaded by placement agencies, or the like are not desired and will therefore not be considered and deleted.
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