Job Description

FUJITSU - Shaping tomorrow with you

In an industry where one revolution chases the other, Fujitsu offers a work environment in which everyone can actively shape the future. In doing so, mutual trust and a valued approach are as important to our team as to our customers and partners. Therefore we are working together on a sustainable and co-created basis. In order to enable our employees to develop their potential as far as possible, we regularly offer professional and personal training opportunities and a wide range of career opportunities.

For our location in Zürich Switzerland, we are looking for an CS Onsite Technician (m/w/d) must work onsite on a rotation scheme at our client's two different sites in Zuerich.

S/He has to be able to understand the current setup of the IBM z/OS and the ADVA environment.

The technician has to liaise with the different client teams. Technician has to be willing to work on-call service (on rotation scheme).

Your responsibilities

Troubleshooting of IBM z/OS or ADVA hardware problems
Add/change/update support tickets at IBM's web interface
Support Installations, Moves, Adds or changes of IBM and ADVA hardware
Work with clients tools (ServiceNow, Installation Tool, Cabling Management Tool, a.o.)
Administering access rights for external technicians

Your profile

Technician should have a in depth know how on IBM z/OS hardware (IBM Mainframe Practitioner would be very welcomed)
Technician should have a good know how on ADVA DWDM hardware.
Technician should be willing to work in a small team (4 technicians)

Fujitsu Jobs

Onsite Technical Services (m/w/d)